Frequently Asked Questions

Phantomware has been a trusted provider in the gaming enhancement industry since 2020. We've served over 50,000 customers with a 99.9% uptime record and maintain rigorous security protocols to ensure our products remain undetected and reliable.

We use advanced obfuscation techniques and regular updates to stay ahead of anti-cheat systems. Our status page provides real-time detection updates, and we have a dedicated team working 24/7 to ensure maximum security for our users.

Absolutely. We use industry-standard encryption and never share your data with third parties. All transactions are secured through payment processors, and we maintain a strict privacy policy. Your information is stored securely and is only used for license delivery and support purposes.

We accept Credit/Debit Cards, PayPal, and Venmo for your convenience. All transactions are processed securely through encrypted payment gateways to ensure your financial information remains protected.

We offer a 7-day refund policy if the product doesn't work as described or is detected within 24 hours of delivery. Please contact our support team with your order details for assistance with refunds.

Yes! We regularly offer seasonal discounts and special promotions. Use codes like "WELCOME10" for 10% off your first purchase or "PHANTOM20" for 20% off selected products. Follow our Discord for the latest deals and exclusive offers.

License delivery is typically instant after payment confirmation. You'll receive your license key and download instructions via email within 5-10 minutes. In rare cases of delays, please check your spam folder or contact support.

Each license is tied to one device/hardware ID. However, you can purchase additional licenses for multiple devices or upgrade to our family plans which support up to 3 devices. Contact support for hardware reset requests if upgrading your PC.

We offer 24/7 support through Discord, our ticket system, and live chat. Premium customers get priority support with faster response times. Our AI Assistant is also available for instant help with common questions.

Yes! We have an active partnership program for content creators, streamers, and influencers. Partners receive free licenses, commission on referrals, and early access to new features. Contact our partnership team with your media kit for consideration.